Bag or tie up you blankets and label them with your last name on the outside of the bag or bundle.  Please do your best to remove dirt, manure, and hair prior to sending items for cleaning.

If dropping off/picking up yourself please call, text, or email us to set a time at our location.

If scheduling a pick up/drop off delivery please call, text, or email us to set a time and location.

Upon drop off or us picking up your blankets we will review the services list to ensure all desired services are completed.  At that time please notify us of the following:

• List of items that are in your order. For example: describe the color, weight, and size of each blanket, the number of polos, standing wraps, or towels in your bulk order, or the size and color of your dog bed.  This helps us ensure your order remains together and is all returned to you.

• Notify us of any known damage to items being sent for service. This is for administrative purposes and does not mean you will be charged for a repair unless indicated on the service list.

• Indicate items you would like waterproofed.  Waterproofing will not be completed on any item unless it is noted in description section.

• If a preclean is not requested and items require this service, we reserve the right to add precleaning charges for each item received with excess mud, manure, or hair.

• Indicate repairs you would like completed and specify which blanket requires the repair and the location of the repair needed.  Repairs will not be made to any item unless selected and requested service is described.

• Notify us of any special requirements for washing or handling an item such as cold wash only.

We accept cash, checks, Venmo, and credit cards. Please note blankets will not be returned until payment is received.  Payments made via credit card and Venmo will have an 2.99% service charge added to the total.

Checks can be made out of Horseshoe Hill LLC.  Venmo: @horseshoehill

Please ensure you review our terms of service for equine laundry services on our website horseshoehill716.com